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Advantages of Contactless Menu Ordering

In recent times, the demand for contactless restaurant ordering has become immensely popular. One reason is the availability of contactless restaurant menus. In the post-pandemic world, restaurants must come up with creative contactless menu ideas, because the advantages are totally worth it.

Lower Risks and Improved Safety

Customers want to eat out, but not at the expense of compromising their safety. In restaurants, printed menus are among the highest touch-surfaces. In the current pandemic situation, these menus make customers uncomfortable, and increase their worries about safety and hygiene. This is why, in contactless ordering restaurants (and cafes, food trucks, etc.), the contactless menu is a vital ingredient.

With a user-friendly, touchless menu, restaurants can serve their patrons safely, ensuring that they enjoy the dining experience without worrying about potential contamination or any risks to their health.

Mobile-friendly, Easy to Use

As explained earlier, a contactless menu simply requires a patron to scan a QR code. No app downloads, no long URLs, no unnecessary waiting, and no clunky PDFs. The menu is mobile-friendly, giving customers a familiar feel. It also uses the small screen space optimally, since the design automatically adapts to match the user’s device. This makes it look like a contactless menu app that’s been built into the system – even though it’s not.

The fonts, design, boxes, buttons and spacing on the contactless digital menu are clear and clean, making it easy for customers to scan the offerings and place their orders. They can even swipe through to find the right menu category or price list.

Can be Enhanced with Smart Ordering and Contactless Payment Processing

A contactless menu can be enhanced with ordering and payment capabilities with a Conversational AI restaurant chatbot. This enables customers to place orders and make payments, all without having to call into the restaurant or interact with a human (which makes some people uncomfortable).

Easy to Modify/Update/Upgrade

A contactless restaurant menu offers a flexible, on-the-fly method to make updates or modifications so you can:

  • Create or update menu categories with different items and modifiers, e.g. breakfast/lunch/dinner, brunch, late-night menu, beverages, etc.
  • List dishes and beverages as per availability, demand, season, etc.
  • Configure the contactless menu card to only be available on select days, or during select times, e.g. weekend specials, brunch-only, etc.
  • Display dishes with upcharges or downcharges
  • Include food/beverage illustrations or photosInclude information like ingredients, dietary restrictions and available versions, e.g. vegan, vegetarian, gluten-free, etc.

A contactless QR code menu is a powerful tool for restaurants looking to offer contactless dining for both dine-in and takeaway orders. Since the menu is easy to use, customers can quickly place orders without friction or hassle. At the same time, restaurants can increase their speed to order, turn more tables, and increase revenues and profits.

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